Cookie Policy
VetGen brand of SIA "Genera" Cookie Policy
Limited Liability Company GenEra (hereinafter referred to as GenEra), single registration No. 40003551431, registered address: Mārupes 22, Rīga, LV-1002, e-mail: info@genera.lv, uses its own and third-party cookies on the website. Cookies are used to improve the functionality and work of the website, gather statistics about visitor (user) activity and to adapt the website to the visitors’ browsing habits.
What are cookies and how do they work?
Cookies are small data files stored on a user’s device and in the browser when they visit a website. By using cookies, the website can store user’s personal settings, recognise users and respond accordingly adapting the website functions to the user’s needs and interests, e.g. language preferences while browsing the website. Cookies work as memory for a specific website enabling it to remember your computer during your next visits.
What cookies are used?
This website uses essential cookies which are placed on your device by default as the website cannot function properly without them.
We ask for your consent to the use of cookies for statistical and marketing purposes. You can allow us to use these cookies on the cookie bar displayed in the bottom window of the website when you visit our website or later by clicking on “Change cookie settings.
In order to improve functionality of the website and facilitate its usage, provide you with personalised information about our services and perform analytics, the following types of cookies are used:
Essential cookies
Essential cookies ensure basic functions of the website, e.g. website navigation, access to various sections of the website, secure management, etc., and help identify individual settings of the user’s device without identifying the user. As these cookies are essential for the website functioning, they cannot be disabled and user’s consent is not requested for the their use.
| Name | Service Provider | Purpose | Lifetime |
| ASP.NET_SessionId | Kliken | Saves the visitor’s session status in all page requests. | End of session |
| AWSALB | Kliken | Records which server cluster serves the visitor. Used in connection with load balancing to optimise user experience. | 7 days |
| AWSALBCORS | Kliken | Records which server cluster serves the visitor. Used in connection with load balancing to optimise user experience. | 6 days |
| test_cookie | Required to check whether the user’s browser supports cookies. | 1 day | |
| __eca_s_id_ | ecomm.events | Required for the shopping cart functionality. | Persistent |
| __eca_v_id_ | ecomm.events | Required for the shopping cart functionality. | Persistent |
| __stripe_mid | Stripe | This cookie is required for credit card transactions on the website. The service is provided by Stripe.com which allows performing online transactions without saving any credit card information. | 1 year |
| __stripe_sid | Stripe | This cookie is required for credit card transactions on the website. The service is provided by Stripe.com which allows performing online transactions without saving any credit card information. | 1 day |
| CookieConsent | Cookiebot | Stores the user’s consent to the use of cookies on a specific domain. | 1 year |
| _GRECAPTCHA | A cookie to distinguish between humans and robots (bots). Helps create valid website usability reports. | 179 days | |
| CONSENT [x3] | Youtube | Determines whether the visitor has accepted the marketing cookie category. Required for the website GDPR compliance. | 2 years |
| m | Stripe | Determines the device on which the website is used. Allows proper formatting of the website. | 399 days |
Statistical cookies
Statistical cookies provide website analytics and help improve its quality and user experience. These cookies allow tracking the number and sources of visits so that we can measure and improve the website performance. They help us understand which websites are the most popular and which are the least used, as well as how users browse our website. The gathered statistics are used in an aggregated way without identifying the users. For these purposes we also use third-party cookies, such as Google cookies. Information generated by third-party cookies may be sent and stored outside the European Union.
| Name | Service Provider | Purpose | Lifetime |
| images/cq_blank.gif | Kliken | Registers data about the visitor’s behaviour on the website. Used for analytics and website optimisation. | End of session |
| S | Creates a unique ID for each session. Allows the website to obtain visitor behaviour data for statistical needs. | 1 day | |
| _ga | Creates a unique ID for each session. Allows the website to obtain visitor behaviour data for statistical needs. | 399 days | |
| _ga_# | Used by Google Analytics to summarise data about the number of user‘s visits to the website and the dates of the first and the latest visit. | 399 days | |
| _gat | Used by Google Analytics to throttle request rate. | 1 day | |
| _gid | Creates a unique ID. Allows the website to generate statistical data on how the visitor uses the website. | 1 day | |
| _swa_u | Kliken | Registers data about the visitor’s behaviour on the website. It is used for internal analysis and website optimisation. | 399 days |
| PSecwid__document__referrer PSreferrer | site-assets.cdnmns.com | Used for statistical purposes to determine how the visitor accessed the website. | Persistent |
| PSecwid__document__referrer PSreferrer_expire | site-assets.cdnmns.com | Contains the expiry time of the respective cookie. | Persistent |
| PSecwid__shopping__cart__controller__storage PSlastPlace | site-assets.cdnmns.com | This cookie contains a specific ID to distinguish between visitors: this information allows the website to remember the visitor’s preferences and settings and ensures the shopping cart functionality. | Persistent |
| PSecwid__shopping__cart__controller__storage PSlastPlace_expire | site-assets.cdnmns.com | Contains the expiry time of the respective cookie. | Persistent |
| collect | collect | Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. | End of session |
Marketing cookies
Marketing cookies help ensure personalised user experience by adapting the content, ads and offers to the user’s activity on the website and informing the user about marketing and information events.
These cookies are used to identify your preferred content and provide the most suitable information about our services, improve the adaptation of our content and expand your activity on the website. Marketing cookies can be used for the needs of our advertising campaigns on third-party websites. Information generated by third-party cookies may be sent and stored outside the European Union. At the same time, third-party advertisers use the cookies stored on the user’s device to customise and optimise marketing communication in accordance with the defined purposes.
| Name | Service Provider | Purpose | Lifetime |
| images/pv_blank.gif | Kliken | Registers the user’s behaviour and browsing on the website and any interaction with active campaigns. Used for ad optimisation and effective repeated selection of the target audience. | End of session |
| _p_hfp_client_id | Elfsight | Used for the social platform integration on the website. Allows social platforms to track users by assigning a them a specific ID. | 1 day |
| COMPASS | Not recognised | 1 day | |
| IDE | Uses Google DoubleClick to register and report the user’s activity on the website after viewing an ad or clicking on it, in order to measure the advertising effectiveness and show the user targeted ads. | 1 year | |
| pagead/landing [x2] | Summarises visitor behaviour data from multiple websites to show the most relevant ads. It also allows the website to limit the number of times the same ad is shown to the visitors. | End of session | |
| _fbp | Meta Platforms, Inc. | Used by Facebook to deliver various advertising products. | 3 months |
| _gcl_au | Used by Google AdSense for experimenting with ad efficiency across websites using their services. | 3 months | |
| ads/ga-audiences | Izmanto Google AdWords, lai atkārtoti piesaistītu apmeklētājus, kuri, visticamāk, kļūs par klientiem, pamatojoties uz apmeklētāja tiešsaistes uzvedību vietnēs. | End of session | |
| NID | Registers a unique ID which identifies the returning user’s device. The ID is used for selected ads. | End of session | |
| pagead/1p-user-list/# | Tracks if the user has shown interest in specific products or events across websites and detects how the user navigates between websites. It is used to measure advertising and facilitates payment of referral fees between websites. | End of session | |
| DEVICE_INFO | Youtube | Not recognised | 179 days |
| VISITOR_INFO1_LIVE | Youtube | Attempts to measure users bandwidth on websites with embedded YouTube videos. | 179 days |
| YSC | Youtube | Reģistrē unikālu ID, lai saglabātu statistiku par to, kādus YouTube videoklipus lietotājs ir redzējis. | Persistent |
| yt.innertube::nextId | Youtube | Registers a unique ID to save statistics of what YouTube videos the user has seen. | Persistent |
| yt.innertube::requests | Youtube | Registers a unique ID to save statistics of what YouTube videos the user has seen. | Persistent |
| ytidb::LAST_RESULT_ENTRY_KEY | Youtube | Registers a unique ID to save statistics of what YouTube videos the user has seen. | Persistent |
| yt-remote-cast-available | Youtube | Saves the user’s video player preferences using an embedded YouTube video | End of session |
| yt-remote-cast-installed | Youtube | Saves the user’s video player preferences using an embedded YouTube video | End of session |
| yt-remote-connected-devices | Youtube | Saves the user’s video player preferences using an embedded YouTube video | Persistent |
| yt-remote-device-id | Youtube | Saves the user’s video player preferences using an embedded YouTube video | Persistent |
| yt-remote-fast-check-period | Youtube | Saves the user’s video player preferences using an embedded YouTube video | End of session |
| yt-remote-session-app | Youtube | Saves the user’s video player preferences using an embedded YouTube video | End of session |
| yt-remote-session-name | Youtube | Saves the user’s video player preferences using an embedded YouTube video | End of session |
How to accept, disable or manage cookies?
When visiting the website, a pop-up window is displayed to inform the user that the website uses cookies. By default, all cookies except essential ones are disabled.
When you click on “Yes, I agree” you accept all cookies on the website and confirm that you have read the information about the cookies and their purposes and when the information is disclosed to third parties.
When you click on “No, I do not agree”, no cookies, except essential ones required for the website to function, will be used on your device.
You can change your preferences (enable or disable) for all the cookies or a specific type of cookies by clicking on “Manage cookies” or using the “Civic cookie control” tool in the left bottom corner of the website.
If you disable cookies, some services of the website will not function properly and you will not be able to use all the functions of the website to their full extent, e.g. you may not get personalised offers, be able to view embedded videos or use questionnaires integrated into the website together with YouTube and Google.
Contact details for questions about the use of cookies
by e-mail to info@genera.lv
by post to address Mārupes iela 22, Rīga, LV-1002.
Additional information about the personal data processing by GenEra is available in the GenEra Privacy Policy.
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