Cookie Policy

VetGen brand of  SIA "Genera" Cookie Policy

Limited Liability Company GenEra (hereinafter referred to as GenEra), single registration No. 40003551431, registered address: Mārupes 22, Rīga, LV-1002, e-mail: info@genera.lv, uses its own and third-party cookies on the website.  Cookies are used to improve the functionality and work of the website, gather statistics about visitor (user) activity and to adapt the website to the visitors’ browsing habits.

What are cookies and how do they work?

Cookies are small data files stored on a user’s device and in the browser when they visit a website. By using cookies, the website can store user’s personal settings, recognise users and respond accordingly adapting the website functions to the user’s needs and interests, e.g. language preferences while browsing the website. Cookies work as memory for a specific website enabling it to remember your computer during your next visits.

What cookies are used?

This website uses essential cookies which are placed on your device by default as the website cannot function properly without them.

 

We ask for your consent to the use of cookies for statistical and marketing purposes. You can allow us to use these cookies on the cookie bar displayed in the bottom window of the website when you visit our website or later by clicking on “Change cookie settings. 

 

In order to improve functionality of the website and facilitate its usage, provide you with personalised information about our services and perform analytics, the following types of cookies are used:

 

Essential cookies

Essential cookies ensure basic functions of the website, e.g. website navigation, access to various sections of the website, secure management, etc., and help identify individual settings of the user’s device without identifying the user. As these cookies are essential for the website functioning, they cannot be disabled and user’s consent is not requested for the their use.

NameService ProviderPurposeLifetime
ASP.NET_SessionIdKlikenSaves the visitor’s session status in all page requests.End of session
AWSALBKlikenRecords which server cluster serves the visitor. Used in connection with load balancing to optimise user experience.7 days
AWSALBCORSKlikenRecords which server cluster serves the visitor. Used in connection with load balancing to optimise user experience.6 days
test_cookieGoogleRequired to check whether the user’s browser supports cookies.1 day
__eca_s_id_ecomm.eventsRequired for the shopping cart functionality.Persistent
__eca_v_id_ecomm.eventsRequired for the shopping cart functionality.Persistent
__stripe_midStripeThis cookie is required for credit card transactions on the website. The service is provided by Stripe.com which allows performing online transactions without saving any credit card information.1 year
__stripe_sidStripeThis cookie is required for credit card transactions on the website. The service is provided by Stripe.com which allows performing online transactions without saving any credit card information.1 day
CookieConsentCookiebotStores the user’s consent to the use of cookies on a specific domain.1 year
_GRECAPTCHAGoogleA cookie to distinguish between humans and robots (bots). Helps create valid website usability reports.179 days
CONSENT [x3]

Google

Youtube

Determines whether the visitor has accepted the marketing cookie category. Required for the website GDPR compliance.2 years
mStripeDetermines the device on which the website is used. Allows proper formatting of the website.399 days


Statistical cookies

Statistical cookies provide website analytics and help improve its quality and user experience. These cookies allow tracking the number and sources of visits so that we can measure and improve the website performance. They help us understand which websites are the most popular and which are the least used, as well as how users browse our website. The gathered statistics are used in an aggregated way without identifying the users. For these purposes we also use third-party cookies, such as Google cookies. Information generated by third-party cookies may be sent and stored outside the European Union.

NameService ProviderPurposeLifetime
images/cq_blank.gifKlikenRegisters data about the visitor’s behaviour on the website. Used for analytics and website optimisation. End of session
SGoogleCreates a unique ID for each session. Allows the website to obtain visitor behaviour data for statistical needs. 1 day
_gaGoogleCreates a unique ID for each session. Allows the website to obtain visitor behaviour data for statistical needs. 399 days
_ga_#GoogleUsed by Google Analytics to summarise data about the number of user‘s visits to the website and the dates of the first and the latest visit.399 days
_gatGoogleUsed by Google Analytics to throttle request rate.1 day
_gidGoogleCreates a unique ID. Allows the website to generate statistical data on how the visitor uses the website.1 day
_swa_uKlikenRegisters data about the visitor’s behaviour on the website. It is used for internal analysis and website optimisation.399 days
PSecwid__document__referrer
PSreferrer
site-assets.cdnmns.comUsed for statistical purposes to determine how the visitor accessed the website.Persistent
PSecwid__document__referrer
PSreferrer_expire
site-assets.cdnmns.comContains the expiry time of the respective cookie.Persistent
PSecwid__shopping__cart__controller__storage
PSlastPlace
site-assets.cdnmns.comThis cookie contains a specific ID to distinguish between visitors: this information allows the website to remember the visitor’s preferences and settings and ensures the shopping cart functionality.Persistent
PSecwid__shopping__cart__controller__storage
PSlastPlace_expire
site-assets.cdnmns.comContains the expiry time of the respective cookie.Persistent
collectcollectUsed to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.End of session

Marketing cookies

Marketing cookies help ensure personalised user experience by adapting the content, ads and offers to the user’s activity on the website and informing the user about marketing and information events.

These cookies are used to identify your preferred content and provide the most suitable information about our services, improve the adaptation of our content and expand your activity on the website. Marketing cookies can be used for the needs of our advertising campaigns on third-party websites. Information generated by third-party cookies may be sent and stored outside the European Union. At the same time, third-party advertisers use the cookies stored on the user’s device to customise and optimise marketing communication in accordance with the defined purposes.

NameService ProviderPurposeLifetime
images/pv_blank.gifKlikenRegisters the user’s behaviour and browsing on the website and any interaction with active campaigns. Used for ad optimisation and effective repeated selection of the target audience.End of session
_p_hfp_client_idElfsightUsed for the social platform integration on the website. Allows social platforms to track users by assigning a them a specific ID.1 day
COMPASSGoogleNot recognised1 day
IDEGoogleUses Google DoubleClick to register and report the user’s activity on the website after viewing an ad or clicking on it, in order to measure the advertising effectiveness and show the user targeted ads.1 year
pagead/landing [x2]GoogleSummarises visitor behaviour data from multiple websites to show the most relevant ads. It also allows the website to limit the number of times the same ad is shown to the visitors.End of session
_fbpMeta Platforms, Inc.Used by Facebook to deliver various advertising products.
 
3 months
_gcl_auGoogleUsed by Google AdSense for experimenting with ad efficiency across websites using their services.3 months
ads/ga-audiencesGoogleIzmanto Google AdWords, lai atkārtoti piesaistītu apmeklētājus, kuri, visticamāk, kļūs par klientiem, pamatojoties uz apmeklētāja tiešsaistes uzvedību vietnēs.End of session
NIDGoogleRegisters a unique ID which identifies the returning user’s device. The ID is used for selected ads.End of session
pagead/1p-user-list/#GoogleTracks if the user has shown interest in specific products or events across websites and detects how the user navigates between websites. It is used to measure advertising and facilitates payment of referral fees between websites.End of session
DEVICE_INFOYoutubeNot recognised179 days
VISITOR_INFO1_LIVEYoutubeAttempts to measure users bandwidth on websites with embedded YouTube videos.179 days
YSCYoutubeReģistrē unikālu ID, lai saglabātu statistiku par to, kādus YouTube videoklipus lietotājs ir redzējis.Persistent
yt.innertube::nextIdYoutubeRegisters a unique ID to save statistics of what YouTube videos the user has seen.Persistent
yt.innertube::requestsYoutubeRegisters a unique ID to save statistics of what YouTube videos the user has seen.Persistent
ytidb::LAST_RESULT_ENTRY_KEYYoutubeRegisters a unique ID to save statistics of what YouTube videos the user has seen.Persistent
yt-remote-cast-availableYoutubeSaves the user’s video player preferences using an embedded YouTube videoEnd of session
yt-remote-cast-installedYoutubeSaves the user’s video player preferences using an embedded YouTube videoEnd of session
yt-remote-connected-devicesYoutubeSaves the user’s video player preferences using an embedded YouTube videoPersistent
yt-remote-device-idYoutubeSaves the user’s video player preferences using an embedded YouTube videoPersistent
yt-remote-fast-check-periodYoutubeSaves the user’s video player preferences using an embedded YouTube videoEnd of session
yt-remote-session-appYoutubeSaves the user’s video player preferences using an embedded YouTube videoEnd of session
yt-remote-session-nameYoutubeSaves the user’s video player preferences using an embedded YouTube videoEnd of session

How to accept, disable or manage cookies?

When visiting the website, a pop-up window is displayed to inform the user that the website uses cookies. By default, all cookies except essential ones are disabled.

 

When you click on “Yes, I agree” you accept all cookies on the website and confirm that you have read the information about the cookies and their purposes and when the information is disclosed to third parties.

 

When you click on “No, I do not agree”, no cookies, except essential ones required for the website to function, will be used on your device.

 

You can change your preferences (enable or disable) for all the cookies or a specific type of cookies by clicking on “Manage cookies” or using the “Civic cookie control” tool in the left bottom corner of the website.

 

If you disable cookies, some services of the website will not function properly and you will not be able to use all the functions of the website to their full extent, e.g. you may not get personalised offers, be able to view embedded videos or use questionnaires integrated into the website together with YouTube and Google.

 

Contact details for questions about the use of cookies

by e-mail to info@genera.lv
by post to address Mārupes iela 22, Rīga, LV-1002.

Additional information about the personal data processing by GenEra is available in the GenEra Privacy Policy.

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